Jeremy Muscat

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Activity overview

Latest activity by Jeremy Muscat
  • Jeremy Muscat created an article,

    What if the hire company rejects your insurance policy?

    We've heard from various sources that some rental companies will tell our customers that the insurance policy they have with us isn't valid for the rental. Typically, this is a scare tactic used by...

  • Jeremy Muscat created an article,

    What else is covered by this policy?

  • Jeremy Muscat created an article,

    How will Brexit affect my ReduceMyExcess Policy?

    Regardless of how the UK leaves the EU, your ReduceMyExcess policy will still cover you in the same way it always has. This is because we don't cover the car, or the rental company, we cover you. S...

  • Jeremy Muscat created an article,

    Where can I find my invoice/receipt?

    We don't send out separate receipts or invoices as these are a part of the certificate of insurance.  Quite often we get asked for 'VAT Invoices'.  There is no VAT on our insurance, instead you pa...

  • Jeremy Muscat created an article,

    I don't want my policy to automatically renew

    As standard, all annual policies we sell will automatically renew the following year. This is part of the declaration agreed to at the time of purchase and helps make sure that you don't get caught...

  • Jeremy Muscat created an article,

    If my company pays the damage fee, will you reimburse them?

    We can only cover excess charges that you (the policy holder) pays. This is because your policy is only designed to cover you. To further explain; for an insurance policy to be enforced, the policy...

  • Jeremy Muscat created an article,

    Do you sell van rental policies?

    Yes we do. You will need to purchase a van specific policy: This is only available to cover you in the UK and is for non-business purposes.  We do ...

  • Jeremy Muscat created an article,

    How can I get in touch?

    If you need to get in touch with us, there's a few ways you can do this: Chat During our opening hours you can chat with us by clicking the help button at the bottom of the page and starting a conv...

  • Jeremy Muscat created an article,

    Can I get cover if I've already picked up my rental car?

    Unfortunately not. It's important that you have your insurance policy with us before you collect your rental car because it's the only way that we can be sure that you didn't damage the car and the...

  • Jeremy Muscat created an article,

    What if damage occurs in a car park when I'm not there?

    You are covered for damage that happens when you leave the car unattended, say in a car park or parked on the street provided you have left the vehicle in a designated parking space and paid the re...