If you need to get in touch with us, there's a few ways you can do this:

Chat

During our opening hours you can chat with us by clicking the help button at the bottom of the page and starting a conversation. 

Contact Us

When our offices are closed, you can click the help button at the bottom of the page and complete a quick form to send us a message. We'll get back to you, usually within 24 business hours.

You can also get in touch using our contact us page.

Phone

If you need to speak to us, we're available from 09:00 to 17:30 Monday to Friday. Our number is: 0330 094 5241.

Post

You can still send us a lovely letter if you'd like to. Our address is:

ReduceMyExcess

Bury House,

1-3 Bury Street,

Guildford,

Surrey,

GU2 4AW